A hospital in Victoria, Australia is leveraging unified communication to enable its healthcare providers to go the extra mile for patients. How they did it is the subject of this article in the Asian Hospital & Healthcare Management magazine.

Previously, the hospital relied on e-mail and voice mail to contact practitioners. Now, using handheld mobile devices and phones, caregivers can retrieve voice mail and e-mail over the telephone and, best of all, the hospital can locate medical personnel much more effectively than with e-mail, thanks to presence management. Read Article